I have been tutoring privately for over 25 years and I fine-tune my tutoring policies every school year and summer. This is my latest version. You will have to "make it your own." It is NOT a one size fits all product so, of course, you will have to customize it. I always send the first 2 pages to parents after the initial phone call or email so they understand my background, my services, and Orton-Gillingham. The final 2 pages are used after a schedule has been agreed upon between the parent(s)