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Common Core RST.9-10.9 guided reading books
50 Most Powerful Ideas in Customer Service writing prompts
Paul R. Timm's "50 Most Powerful Ideas You Can Use to Keep Your Customers" is a small book with powerful strategies to increase customer service.
This is a great option for students interested in hospitality/customer service or as a way for students to learn transferable skills and reading non-fiction text. While there are 50 ideas, I have only been able to get through the first 25 in my classes. The other half also build off of the first 25's basic ideas so at this point, this ONLY INCLUDES 2
Grades:
9th - 12th
Types:
CCSS:
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