Kirt Manecke, author of the online supplemental course and award-winning book Smile & Succeed for Teens: Must-Know People Skills for Today's Wired World, talks to students at Oak Valley Middle School in Commerce, Michigan. Kirt talks about the importance of having good social skills, job skills and providing amazing customer service. Winner of the Teacher's Choice Award for the Classroom, Mom's Choice Gold Award honoring excellence, and the IP Gold Award Recognizing Excellence, Smile & S