Here's a word search from I.B.A. CHAP./LESSON #2. it has 23 vocabulary terms from this lesson/unit. Word List Call Center Collective Intelligence Contact Center Convergence Crowdsourcing Folksonomy Instant Messaging Mashup Microformat Mobile Computing Podcast Presence Semantic Web Social Networking Spim Trackback Unified Communications Voice over IP Web 2.0 Web Feed Wiki XMLHttpRequest SMS File Format: Microsoft Word document. (Answer Key included)