Workplace Skills: Conflict Resolution Research and Scenarios
- Google Drive™ folder
What educators are saying
Also included in
This bundle will help prepare students to be successful business professionals in the workplace by covering employability skills. The skills covered in this bundle include communication, leadership, conflict resolution, negotiation, customer service, time management, goal setting, and personal qualiPrice $24.99Original Price $33.49Save $8.50
This bundle contains 30 engaging activities and projects to make planning for your course a breeze. This resource was designed to supplement your Business Communications course. This resource references 5 units including Basics of Communication, Workplace Skills, Digital Citizenship, Written CommuniPrice $59.99Original Price $78.03Save $18.04
Description
Conflict resolution is a valuable skill for the workplace and our personal lives. Prepare students for the challenges of leadership and working in a team by discussing conflict resolution strategies and when they might be appropriate. In this activity students will research avoiding, accommodating, competing, collaborating, and compromising as conflict resolution strategies. Next, students will provide a conflict resolution strategy recommendation for 10 scenarios. Last, students will use one scenario to craft a written advice column-style response recommending a strategy, explaining why the strategy was selected, providing a detailed plan for how to deal with the issue, and explanation for how their actions would affect all parties involved.
This activity can be completed within a variety of courses. This activity was designed to study conflict resolution as a component of professionalism, leadership, and teamwork. The purpose of this activity set is to develop necessary skills for success in the workplace. This activity includes an answer key for the research activity and grading rubric for the advice column activity. Please note that there is NO answer key for the recommendation activity, instead use the students rationales to help you facilitate a discussion and assess student mastery.
Included in this product:
- Teacher Guide (PDF)
- Conflict Resolution Strategies Research (PDF and in Google Slides™)
- Conflict Resolution Strategies Research Key (PDF)
- Conflict Resolution Strategy Recommendations (PDF and in Google Slides™)
- Conflict Resolution Advice Column Instructions (PDF and in Google Slides™)
- Conflict Resolution Advice Column (PDF and in Google Slides™)
- Conflict Resolution Scenarios (includes 10 scenarios, PDF and in Google Slides™)
- Conflict Resolution Advice Column Grading Rubric (PDF and in Google Sheets™)
Note to teacher:
When you purchase this product, the PDF and Google™ files will be in a Google Drive™ folder. This activity contains digital worksheets in Google Slides™ and allows students to add content in the text boxes/tables provided. Content requirements are provided as the background for each slide. For this reason, you cannot edit the content requirements. The print and digital product versions cover the same material, but have been provided in two formats to provide you flexibility to fit the needs of your classroom. Please note that the PDF documents are NOT optimized for Google Docs™. The files in this product are meant to be PDFs and the formatting will be off if you try to open them as a Google Doc™.
Thanks for checking out this product, you may also like:
- Food Truck Business Simulation
- Pro Sports Team Marketing Business Simulation
- Be an Entrepreneur Business Simulation
Don't miss information about upcoming sales, freebies, new products, and other favorites! Click the link below to find me on your favorite social media!
Reviews
Questions & Answers
