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Job Skills Activities for Customer Service Skills

Rated 4.94 out of 5, based on 37 reviews
4.9 (37 ratings)
;
Career and Employment Prep
3.3k Followers
Grade Levels
8th - 12th, Higher Education
Resource Type
Formats Included
  • PDF
Pages
8 pages
$3.00
$3.00
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Career and Employment Prep
3.3k Followers
Easel Activity Included
This resource includes a ready-to-use interactive activity students can complete on any device.  Easel by TPT is free to use! Learn more.

What educators are saying

Important life skills and job skills for students which match well with my students. Could work well for filler activity when away.
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Description

Job skills activities teach students about providing excellent customer service using real-life employment situations, examples, and dos and don’ts. No prep worksheets are ideal for CTE, work skills, transition-to-work, co-op, and vocational students. Updated Nov. 2021.

8 print-and-go PDF pages plus answer keys.

For an alternative digital version to be completed by students on a device:

Click on the "Open in Easel" button, customize if desired, and then assign to students. Note: Answer keys are located at the end of the PDF file.

Resource includes:

• fill-in-the blank activity

• categorization activity

• positive language activity

• situational multiple choice questions

• free-response questions

• rebus (picture) puzzle

• word search

• acrostic

**Do NOT purchase if you already own the Job Skills Activities: Employment Performance BUNDLE OR Customer Service Skills BUNDLE**

Single user license - resource is intended to be used by one teacher only. Materials may NOT be resold, redistributed, or posted on the unprotected websites.

©2017, 2021 Career and Employment Prep. All rights reserved.

Also available (sold separately):

Customer Service Skills Escape Activity

Customer Service Skills Card Set Group Activity

Customer Service Skills Folded Paper Project

Workplace Telephone Skills and Etiquette

Qualities of Great Workers Activities

Tip-Earning Worker Strategies Card Set

Retail Sales Activities

Workplace and Professional Business Communication Activities

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Total Pages
8 pages
Answer Key
Included
Teaching Duration
90 minutes
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