Customer Service Lecture Slides Freebie -Special Education High School

*****Interested in teaching about Customer Service? Buy the BUNDLE and save! This is included as well as over 350 pages of Customer Service curriculum materials!*****

This is a teaser for the full unit on Customer Service. It can easily be used to discuss some of the major topics of the unit!

DIRECTIONS:

1. Sign in to your Google account.

2. Download this product. A link will be provided.

3. You will be prompted to "Make a copy" of the document.

INCLUDED in this Unit:

- "Talk with a Partner" Opening Activities Sampler

- "Agree/Disagree" Opening Activities Sampler

- Job Related Song YouTube Clips

- Customer Service Related Quotes

- Customer Service Related YouTube Clips

Major Units of Study (slides included in this download serve to enhance these units)

- "My Skills"

- "Form Drills"

- "Customer Service Bootcamp"

- "Self-Advocacy"

- "Your First Days"

- "Customer Service Code Words"

- "The Customer"

- "Customer Playbook"

- "Winning Over the Boss"

- "Leaving the Job"

Have fun!!!!

Kristine

"What I Wish I'd Learned in School"

Background: I have taught job interviewing for the last 6 years at the high school level, namely to SDC students grades 9-12. Each year, I also sit in on 30+ teaching and personnel interviews as Department Coordinator for my school's Special Education Department.